Leading at a Higher Level

Blanchard on Leadership and Creating High Performing Organizations

Third Edition

From The One Minute Manager to Raving Fans, Ken Blanchard’s books have helped millions of people unleash their power and the potential of everyone around them. The Ken Blanchard Companies has helped thousands of organizations become more people-oriented, customer-centered, and performance-driven.

Now, in Leading at a Higher Level, Updated Edition, Blanchard and his colleagues bring together everything they’ve learned about world-class leadership. You’ll discover how to create targets and visions based on the “triple bottom line”, and make sure people know who you are, where you’re going, and the values that will guide your journey. From start to finish, this book extends Blanchard’s breakthrough work on delivering legendary customer service, creating “raving fans,” and building “Partnerships for Performance” that empower everyone who works with you. Updated throughout, this new edition offers the definitive, most up-to-date techniques for leading yourself, individuals, teams, and entire organizations. Most importantly, it will help you dig deep within, discover the personal “leadership point of view” all great leaders possess-and apply it throughout your entire life.

“Leading at a Higher Level translates decades of research and global experience into simple, practical, and powerful strategies to equip leaders at every level to build organizations that produce bottom-line results.”
—Jim Irvine, Vice President of Human Resources, Nissan North America